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AN EXTENSION OF YOUR OPS TEAM

3x Your Freight Operations Capacity. Zero New Hires.

AI infrastructure that adapts to your workflow and backs up your ops team 24/7 — so the same five people ship the work of fifteen.

Get in Touch → See How It Works
Problem Statement

More Business. More Manual Work. More Hiring.

Every shipment is 12 coordination points. Multiply by 400 a month.

This is one shipment. Now multiply by hundreds.

Sound Familiar?

Three ways every forwarder has tried to scale. All three break.

01 HIRE
$80k/yr per ops coordinator · 6 months to productive · quits in 18
02 OUTSOURCE
Your customer data in someone else's hands · quality drops overnight
03 LEGACY SOFTWARE
CargoWise, Magaya — still people doing the work · software, not a solution
Our Solution

Your Team Reviews. Your Team Approves.
AI Handles Complexity & Volume.

Agents that execute. Intelligence that decides. Wrapped around the workflows you already run.

One product. Two layers. Built around your operations.

Your Team of 5 Does the Work of 15.

No new hires. No outsourcing. Same inbox.

Stop Quoting on Gut Feel.
Start Quoting on Data.

AI analyses every customer's history, every lane's margin, every negotiation pattern — and recommends the price that wins at the margin you want.

What Your Customers See

The Customer Experience
Freight Forgot.

Live updates, proactive tracking, transparent pricing, accurate quotes, instant responses — delivered consistently, every touchpoint, every customer. Without the manual work that breaks every other forwarder.

Same Team. One Year.
A Different Business.

International Express Logistics line · A UAE-based freight forwarder.
Q4 2024 → Q4 2025.

app.freighai.com/customers/case-01/reviews/q4-2025
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A leading UAE-based company
~60 Staff · Freight Forwarder
Quarterly Performance Review
Q4 2024 Q4 2025
Internal review · generated Jan 2026
SCOPE International Express Logistics FREIGHAI LIVE Apr 2025 REVIEW Oct – Dec 2025
Avg Quote Turnaround per RFQ · end-to-end
60+ min
15 min
75% FASTER
Quote Win Rate quotes converted to bookings
35%
73%
+38 POINTS
Quote Error Rate revised after send
67%
< 5%
93% FEWER ERRORS
Quarterly Throughput total quotes processed
9,256
15,775
+70% VOLUME
BUSINESS OUTCOMES · SAME PERIOD
+0% Revenue
0% AI-handled end-to-end
0 New hires
N

It’s like having three extra pricing experts who have perfect memory and never take a day off.

Nipin Director & CEO

“I got my weekends back.”

Priya Senior Ops Coordinator

Start Supervised. Reach Autonomous.
At Your Pace.

Every step is a setting you turn on — when you’re ready.

app.freighai.com/settings/automation
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Automation Settings

Control how much FreighAI handles. At your pace.

YOUR TRUST JOURNEY
Month 1
Supervised
Month 3
Hybrid · current
Month 6+
Autonomous
Custom
Your rules
01 Month 1 · Supervised ACTIVE
Auto-extract data from RFQ emails
Pulls lane, container, dates & references from inbound RFQs
Active · week 1
Draft quotes for human review
Generates pricing recommendation + reasoning. Your team approves every quote.
Active · week 2
70% of routine RFQs handled by AI · all human-approved
02 Month 3 · Hybrid ACTIVE
Auto-send quotes under $5k to Gold-tier customers
Margin floor enforced · escalation rules · customer-tier whitelist
Active · week 11
Auto-book confirmed quotes with known carriers
Books with carriers from your approved list. Per-lane limits respected.
Active · week 13
90% of routine RFQs handled by AI · escalation as needed
03 Month 6+ · Autonomous NOT YET ENABLED
Auto-draft & file shipping documents
Bill of lading · packing list · commercial invoice · certificate of origin
Recommended later
Auto-handle status updates to customers
Proactive notifications · ETA changes · customs cleared alerts
Recommended later
98% would unlock when enabled · review only exceptions
Always Under Your Control
Pause all automation
Override any decision
Full audit log
Per-customer limits
Per-lane limits
Custom alerts

Get in Touch

Questions about FreighAI? Want to see how it fits your operation? We’d love to hear from you.

Email
hello@freighai.com
REPLY WITHIN 1 DAY
Phone
+91 901 110 3061
MON – SAT
Website
www.freighai.com
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